Together, all the way.®

ABOUT CIGNA

Our mission is to improve the health, well-being, and peace of mind of those we serve.

A part of the US-based Cigna Corporation (a global health services company) Cigna Africa provides affordable healthcare solutions across the continent. We have an experience of 60 years in the region, and are backed by a local partner network of over 2900 healthcare providers. Our plans are designed to protect international assignees, regional expatriates and local management of multinational corporations operating across Africa.

#12 on the 2022
Fortune 500 list

180M+
global customer base

Africa-dedicated
claims teams

24/7/365 multi-language
customer service

2900+ providers
in Africa alone

First Pan-African
group health solution

Comprehensive
digital services

225+ years of healthcare
experience

WHY PICK CIGNA

why cigna?

Global Best Practices & Local Know-How

Cigna Africa combines over 60 years of experience on the continent with centuries of global expertise in healthcare. We’ve also made compliance simple.

Service first

A dedicated client management team works around the clock to provide exemplary customer care 24/7/365.

Affordable Quality

We’re making long-term sustainability possible through an integrated approach to control costs for long-term sustainability. Our clinical case management ensures quality, cost-effective care.

Access Made Easy

Get access to a global network of 1.5 million medical providers globally and over 2,900 in Africa. Plans feature expert medical evacuation services through Healix.

Using technology wisely

Use one single app (Cigna Envoy) for all your needs from submitting a claim and viewing policy documents to accessing health & wellbeing tools through Cigna Envoy. Get access to doctor consultations through telehealth services.

Holistic health & wellbeing

We’re committed to whole person health via our EAP services, including wellbeing platforms like Connect for Health and LVL. You can also get support through our chronic condition and decision support programs.

FREQUENTLY ASKED QUESTIONS

Health insurance is a service that you pay for, to cover the costs of any kind of treatment for injury or illness, across a network of hospitals and healthcare facilities. You may take a health plan yourself or be covered by your company’s insurance plan. The plan is purchased by paying monthly premiums, which correspond to the amount you are covered for.

Select the healthcare insurance plan that is right for you. This will vary depending on your age (pay for higher coverage as you get older), individual or family, living in your country of origin or as an expatriate (needing repatriation facilities and guest visitations).

With the rising costs of good medical care, it is prudent to have some form of health insurance that will guarantee expert care without affecting your pocket. At Cigna, we also go beyond offering comprehensive cover for any treatment, to proactive health management and support. We have also made it easy for you to find good healthcare near you through a handy app.

A health insurance plan is an essential need for everyone. Illnesses and medical emergencies can put a burden on your finances. When you have a flexible health insurance plan that offers comprehensive coverage options, you can access a wide variety of healthcare facilities and services without paying the full cost of your medical bills.
A health insurance plan provides access to a wide network of participating doctors, specialists, other healthcare practitioners at reasonable prices. It also covers the costs of medical expenses for covered dependants.

It does pay off to investigate a little when selecting a health insurance plan. It helps you consider the differing cost, coverage, and benefit factors. Cost
  • Ensure the cost of premiums are within your budget
  • Balance the cost of premiums against possible treatment costs
  • Understand the co-payment amount you would have to pay Coverage
  • Check the pre-existing conditions coverage in the plan
  • Ensure the plan offers an adequate network offering cashless treatment
  • Check the maternity clause and waiting period
  • Look for pre-hospitalization and post-hospitalization facilities Convenience
  • Ensure basic modern facilities like online claims submissions
  • Get access to insurance with 24/7 customer care