Cigna

Healthcare plans for SMEs:
Smartcare by Cigna & Globalcare Flexible

Give employees safety and a sense of security with
Smartcare by Cigna and Globalcare Flexible - these are both
health plans for small businesses.

Explore the features and benefits of our two small business (SME) health insurance plans in the Middle East: Smartcare by Cigna and Globalcare Flexible.

Smartcare by Cigna provides SME health insurance in the UAE, and has an add-on option where you can get healthcare cover in employees’ home countries, except the US. It is serviced by Neuron, a leading third-party administrator in the UAE.

  • Smartcare by Cigna
  • Globalcare Flexible

A health insurance plan that provides regional, affordable healthcare cover for your employees in the UAE. Serviced by Neuron.

Regions Covered GCC Countries (Saudi Arabia , UAE , Kuwait , Oman , Bahrain and Qatar) , Jordan ,
Lebanon , Egypt, Tunisia , Morocco , Algeria, Libya, India, Pakistan, Sri Lanka

Choose from 3600 quality
healthcare providers in our new
open-access network

Virtual doctor visits through our app for
employees: check symptoms, get
prescriptions, and get questions answered

Smartcare by Cigna by Cigna offers the best of Cigna,
at an affordable price in the UAE

Delight expat employees with
optional healthcare coverage in
their home country

Clinical case managers provide
hands-on guidance and counseling to
chronically ill employees, to help
them find the right care path

Experts offer support on
everything from emotional issues
to finance management, and
career and legal advice as well

Through Smartcare by Cigna,
employees get chronic or pre-
existing issues covered from
day 1, up to AED 250,000*

Smartcare by Cigna by Cigna offers daycare and
inpatient cover, including
private accommodation

Under Smartcare by Cigna, employees get full
cover for pandemic-related
healthcare, up to the plan maximum

Built for SMEs in the GCC or worldwide, Globalcare Flexible offers flexible healthcare protection for your employees all over the world

Regions Covered GCC Countries (Saudi Arabia , UAE , Kuwait , Oman , Bahrain and Qatar) , Jordan ,
Lebanon , Egypt, Tunisia , Morocco , Algeria, Libya, India, Pakistan, Sri Lanka

If someone has chronic or pre-existing issues, they are covered in full from day 1, up to the plan’s annual maximum limit.*

No compromises on the quality of hospital stays; excellent treatment whether someone walks in for a daytime procedure, or stays overnight or for multiple days

Optionally, experts can support you with everything from emotional issues to finance management, and career and legal advice as well

Consult doctors anytime, from anywhere. Check worrying symptoms, and get questions answered through our apps Cigna Envoy, Cigna Wellbeing and Telehealth

If a serious illness is diagnosed, doctors from a range of specialisms are on hand to give you personal care, free second opinions, and guidance

Choose to have employees covered from ‘only GCC’ to ‘throughout the world’. Your plan, your choice.

Set maximum cover as per your employee needs with cover from USD 1,500,000 to USD 7,500,000

A dedicated Cigna client manager is always available, and give your company personal attention and support

The Cigna Advantage

A global on the ground network of health care support

1.5 million
healthcare
professionals

Access to doctors in
200+
Countries &
jurisdiction

240
legal experts

10
Global Services Centers

Expertise in key capabilities to allow your company to grow

225+ years
heritage in
healthcare

3 million claims
worldwide

Healthcare provider
for 78%
of fortune 50
companies

In the middle east
for 16+years

Consistently handling claims and enquiries quickly and efficiently

170+
languages

135
different
curriencies paid

99.2%
first day
email response

180 million
customer
relationships

Clients Describe Our Services For Small Businesses

Father of a 32-week
premature baby

Over the past 8 months, I’ve had a great
experience with Cigna…. [The Cigna
Representative] is very gentle, caring,
trustworthy and reflects Cigna’s priority
- my daughter’s wellness.

Read More

Cigna customer, who went
through Covid

[The Cigna Nurse] was very supportive, and in
direct contact with the patient, his family
members, and the hospital. He was available
all night for any emergency.

Read More

Cigna customer with
cervical spondylosis

By way of feedback on the support provided
by your team especially [the doctor provided
by Cigna], who has been extremely
cooperative, caring, professional and
responsive to all my needs.

Read More

Frequently Asked Questions

How Do I Know Which Plan
Will Suit Me - Smartcare by
Cigna or Globalcare Flexible?

Both Smartcare by Cigna and Globalcare Flexible are for SMEs in the Middle East region. Smartcare by Cigna focuses on regional SME health insurance - in the UAE. Globalcare Flexible, as its name suggests, can provide cover anywhere from ‘within the GCC’ to around the world.

Smartcare by Cigna offers optional healthcare cover in employees’ home countries, except the US.

How Many Employees Do You
Need for Smartcare by Cigna/
Globalcare Flexible?

As both Smartcare by Cigna and Globalcare Flexible are designed for SMEs, your company needs to include a minimum of one person other than the owner to qualify.

What Regions Do Smartcare by
Cigna And Globalcare
Flexible Cover?

Smartcare by Cigna provides regional cover in the Middle East, the Indian Subcontinent and the Philippines. Globalcare Flexible, as its name suggests, can provide cover anywhere from ‘within the GCC’ to around the world.

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Cigna® and Cigna® (Cigna) are registered service marks of Cigna Corporation and/or one of more of its subsidiaris. Products and services are provided by these subsidiaries, affiliates and other contracted companies and not by Cigna Corporation. The material provided herein is provided for information purposes only and is believed accurate as of the date of publicatin, and is subject to change. This material should not be relied upon as legal advice. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law. The material provided herein is only a general description of benefits. Please consult your policy booklet or contact Cigna for a complete listing of policy coverage and applicable exclusions and limitations. Cigna does not provide medical care and cannot predict medical outcomes.

© 2021 Cigna. All rights reserved.

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